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Conditions of Use

Shop`s regulation

I. General information:
The Company
Rosiak P.P.H.U is the owner of webshop.
The address of company’s seat:
ul. Bielarska 4
58-530 Kowary
Regon: 230909904
NIP: PL 6111047060

Number of bank account:

II. Shopping regulation:
1. Webshop keeps sale of products by means of Internet web.
2. Our services are addressed to economic subjects and individual Clients.
3. The order’s realization is accepted when:
a) in case of orders, which are being paid when receiving a product, or payed by a draft, after our shop receives an e-mail from Client confirming an oder,
b) in case of orders paid by credit cards- in the moment of card authorization,
c) in case of furniture done on a special order and individual orders – after the payment confirmation of deposit is at the shop`s meblowy24 account.
4. We`d like You to give correct e-mail address and telephone number in case we contact You to confirm the order.
5. Order will be realized only when the product is available in store or at the shop`s suppliers. When some of the products aren’t available, Client is informed about this. It is the Client who decides what will be the way of order`s (partial realization, lengthening of wait time, cancellation of whole order).
6. After receiving the product, Client is obliged to confirm about it in 5 work days from date of dispatch, by email.
7. The orders not confirmed in term given in previons point will be cancelled.
8. All products offered in meblowy24 webshop are factory new, free of any physical and legal defects and have been introduced on polish market legally.
9. For promotional sale, the number of product is limited. Realization of orders follows according to sequence of certified effect order on these products, until the depletion of stockpiles included this form of sale.
10. All prices given on websides meblowy24 are gross prices (they include V.A.T. tax). Valid price for both sides of transaction is the price being visible next to the product, in the moment of depositing of order by Client.
11. We prepare invoices for every order. They are printed, when all products ordered by a Client are complete and ready to send.
12. Client can introduce changes in order, until the moment, the invoice is ready.
13. Client can recall the order by an e-mail on address
14. Client can not recall the order, which has been sent to him.
15. If person who orders a product, while filling the order form will give wrong data, he will make impossible capability of verification of order.
16. The order`s which verification will be impossible, will not be realized.
17. In accordance with the law from 2nd March 2002. "About protection of some consument`s laws and responsibility for damage made by a dangerous product", Client can resign from product bought in our webshop without giving a reason within 10 days from the date of receiving package.
It`s possible only when the product wasn`t used and damaged.
Returned product, you should send with an invoice in which you have to fill "return" column [download]. The shop guarantees refund of an amount equal to the product`s price. The money will be given back in 5 work days by a bank draft on account given by a Client or by postal order at address given in order form. Cost of sending away the product does not subject return.
18. Webshop meblowy24 is not taking responsibility for orders not realized because of the technical reasons without our blame (f.ex. system working incorrectly, web etc.).
19. All products available in our webshop are included in producent`s warranty.
20. Paying the first payment for Service, confirms that Client has familiarized with the content of Regulation and accepts its decisions. The day of Service registration in web`s operator, is treated as a date, from which two sides joined by an agreement and the regulation`s decisions will be used.
21. Company Rosiak P.P.H.U is not responsible for the measurements of accommodation, furniture and all products given wrong by a Client. In case of wrong measurement by Client, all legal and businesslike responsibility bears the Client.
22. In case of furniture made on special or individual order, Client has to pay on company`s account deposit - 40% of order`s amount.

III. Extradition proceedings:
23. Delivery time depends on the form of delivery chosen by a Client. Probably it will take from 5 till 45 work days.
We would like You to remember that the delivery cost will be added to product`s price in your basket. Both amounts are in the final cost of order. It will be given in order form, which you will see on the screen, after filling the personal data, the manner of supply and payment form.
24. Ordered commodity will be sent on address, given in personal data form in "delivery address" column.
25. Courier companies and private carrier are responsible for commodity`s delivery.
26. On distinct (confirmed by e-mail) Client`s wish, we send ordered products be means of courier`s company chosen by Client. In this case Client incurs the delivery costs.
27. Furniture is sent in package for independent, simple installment. On Client`s wish, furniture can be fold before transport, but then we add 100% of transport price.

Detailed transportation cost of order shop prices automatically after inserting interesting us assortment `add to card` - price-list

IV. For Clients from foreign countries:

Manners of payment:
We demand paying by credit cards as far as the order from other countries than Poland is concerned. We accept following cards:
Visa Classic / Gold
Eurocard Mastercard
American Express
Diners Club

Duties and boundary taxes:
Parcel, which is sent from Poland can be bound by import and tax charges, imposed by recipient`s country. All additional formalities bound up with picking the packet up from Custom Office, are in customer`s management. We have no control about the height of additional charges and we cannot foresee them - they depend from legislation of recipient`s country. If you need to get more detailed information as far as the duty and tax charges are concerned, we ask You to contact Your local Custom Office in Your country. .

We stipulate, that in future we can change the charge`s rules for delivering products. The transport costs are added at the purchase document, at the "transport service" position.

V. Complaint procedure:
In case of folding of reclamation the customer is obliged to observance the complaint procedure.
28. Receiving ordered commodity, customer is obliged to check the condition and consistency of package with the order.
29. If it lacks equipment in implement, there won`t be possible any exchange for a new one or correction of shopping`s document and money refund -in this case only repairing "till effects" will be possible.
30. In case when the package has been damaged, Client should at courier`s or driver`s presence write a damage protocole and refuse acceptance of commodity.
31. Company Rosiak P.P.H.U is not taking responsibility of carrier`s service quality.
32. Warranty and the right to waive the agreement, aren`t valid, if the product was touched with any mechanical damages from external origin.
33. Description of damage must be supplied along with given situation when the damage is occuring. This description should be the most exact; it will make the complaint realization faster.
34. In case of unfounded complaint, or the implement`s damage was because of user`s fault, Client covers all costs.
35. The implement, for which there won`t be supplied a store document, what is the base of guarantee pretension, will not be accepted to complaint. The conditional acceptance of this implement is possible after verification, if this implement is on warranty (our own procedure).
36. The service has the right to demand from customer a purchase document, when the symbols on store`s document make ours servisants doubt.
37. Sale`s agreement of commodity is in accordance with Polish law and in Polish.
38. Webshop is taking responsibility, in case of commodity`s inconsistency with agreement according to Art. 10 of Law about particular conditions of consumer sales from 27th July 2002. In this case complaint`s commodity, along with the document defining incompatibility and expectations concerning the manner of our obligation realization, should be sent on Webshop meblowy24 address.
39. All complaints concerning manner of testifying a service, consequent from unacquaintance or the fact that Client is not obeying the regulation, will not be in question.
40. The court proper to investigate with any disputes, consequent from the sale`s agreement, is court proper for residence of defendant or court proper for place, where agreement was undertaken.

VI. Confidentiality and security of transactions:
Our webshop uses the most advanced technologies used to secure data (personal and concerning the credit cards), which are used in Internet.
Webshop meblowy24 doesn`t have a look in number of credit card given by a Client. Company doesn`t keep information about credit cards. Payment takes place on servers using the highest class preventions. All payment operations take place in realtime (online), what means, that the card`s holder can outright receive answer, if payment is realised.

VII. Security of personal data:
41. We inform that your personal data are kept in database of our Company Rosiak P.P.H.U ul. Bielarska 4, 58-530 Kowary. This data will be used only for realization of order needs and in marketing aims exclusively by Company Rosiak P.P.H.U.

VIII. The final resolutions:
42. The webshop`s owner will do his best, to make products and price offer on shop websides always current. And make offered products accessible in constant sale (with limitation of seasonal sales).
43. All pictures, images and colors can differ +/- 15% from real appearance.
44. In cases no regulated by this regulation we use suitably rules of civil code.
45. The contents of webshop meblowy24 does not constitue commercial offer in civil code`s art. 543 understanding.
46. Webshop stipulates the right to possible mistakes.
47. The webshop`s owner stipulates the right to make changes in shop`s regulation, by placing suitable information about the changes at the main shop`s webside.

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